Privacy Policy

Privacy Policy for Craftperk.com

Effective Date: June 8, 2023, Last Updated: June 8, 2023

Introduction: Craftperk (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our website visitors (“users,” “you,” or “your”). This Privacy Policy outlines how we collect, store, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using Craftperk.com, you agree to the practices described in this Privacy Policy.

  1. Collection and Use of Personal Information: 1.1 Personal Information We Collect: We may collect the following personal information from you:
  • Name, email address, postal address, and contact information provided during registration, purchase, or account creation.
  • Payment information (credit card details, billing address) necessary for completing transactions.
  • Communication preferences and marketing opt-ins.
  • Usage data, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data, collected automatically when you visit our website.

1.2 Purpose and Legal Basis for Data Processing: We collect and process your personal information for the following purposes:

  • Providing and improving our products, services, and website functionality.
  • Processing and fulfilling orders, including order confirmation, delivery, and customer support.
  • Sending order and shipping notifications, as well as updates and promotional offers based on your preferences.
  • Responding to your inquiries and providing customer support.
  • Analyzing usage data to enhance user experience, improve our services, and optimize our website’s performance.
  • Complying with legal obligations and resolving any disputes.

1.3 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your personal information is no longer required, we will securely delete or anonymize it.

  1. Cookies and Similar Technologies: We use cookies and similar technologies on our website to enhance user experience, analyze website usage, and improve our services. By using Craftperk.com, you consent to the use of these technologies. For more information, please review our Cookie Policy.
  2. Data Sharing and Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, and email marketing platforms. These providers are obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purposes.
  3. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  4. User Rights and Choices: You have the following rights regarding your personal information:
  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete personal information.
  • Erasure: You can request the deletion of your personal information.
  • Restriction: You can request the restriction of processing your personal information.
  • Objection: You can object to the processing of your personal information.
  • Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: If we process your personal information based on your consent, you can withdraw your consent at any time.

To exercise your rights or make any privacy-related inquiries, please contact us using the information provided in Section 7.

  1. Children’s Privacy: Craftperk.com is not intended for children under the age of 16. We do not knowingly collect or store personal information from individuals under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will take steps to promptly delete the information.
  2. Contact Information: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Craftperk, No 184/2, Ihala Biyanwila Kadawatha, Sri Lanka Email: craftperk.info@gmail.com

  1. Updates to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on Craftperk.com. Please review this Privacy Policy periodically for any updates.

By using Craftperk.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.